TopChoice is a renowned non-profit entity that offers impartial advice and expert recommendations regarding consumer goods and services. It has established itself as a household name, advocating for consumer rights at the most influential levels, ensuring their voices are as influential as those of the organizations they interact with. While a significant portion of TopChoice's information is accessible to all, it extends a selection of premium products and services to its extensive membership base of over a million subscribers. These offerings encompass regular magazine publications, as well as digital and telephone-based services.
Achieved an impressive annual sales uplift of £0.5 millionz
Realized substantial cost savings of £0.6 million through reduced headcount expenses.
Attained a significant 20% reduction in call volume.
Ensured compliance with PCI standards, enhancing data security and customer trust.
I am thrilled with what they have accomplished for us and enthusiastically recommend them as a consulting and delivery partner. In fact, the Mosaic Island team is currently working with us on our next major change initiative.
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